Opening & Closing Times
Please be quiet and respectful when arriving/leaving, this is a lovely residential area, and we would like to be invited back again. Please don’t drop litter, and make sure to respect the environment.
The festival will run on Saturday, 30th September; 2023 at Stanmer Park, Brighton.
Opening time is 11AM and closing time 10:30PM
We have a strict last entry time of 4 pm, so please ensure to arrive before this time to avoid being refused entry.
Ticketing & Entry
ID & Scanning
All tickets will be checked and scanned on entry, so please bring a valid form of photo ID. At the entrance gate we only accept the following forms of valid ID:
-Photo Driving Licence
-Provisional Photo Driving Licence
-Passport
-PASS card from the National Proof of Age Standards Scheme – this is the best form of ID to bring if you don’t want to bring a valuable document. More information on how to obtain your card can be found here
ID must be original and in date. No copies or photos will be accepted. The festival reserves the right to refuse admission if there is any doubt that the ticket holder is under the entry requirement.
Tickets
We would recommend bringing a paper copy of your ticket to help speed up entry. However, using your phone is completely fine too. Do not worry if the name on your ticket does not match the person using it on the day.
Official Ticket Outlets
Do not buy from other third party outlets.
Admissions Policy
There is a strict zero-tolerance drugs policy (including Nitrous Oxide), full searches will be carried out before entry is granted, no refunds can be issued, and we reserve the right to refuse admission.
Searching is a condition of entry
We reserve the right to confiscate any item which may not be suitable for the event, as well as a danger to others or the venue. Anyone found in possession of illegal substances or contraband goods will be refused admission, ejected from the venue and may also be liable for prosecution.
The promoter reserves the right to refuse admission to the ticket holder if they display inappropriate or aggressive behaviour, are intoxicated or under the influence of drugs.
You are not permitted to take alcohol into the arena. Glass and corrosive substances will not be allowed inside the festival site.
You are not permitted to bring your food or drinks to the festival. If you have specific dietary requirements, please contact us by clicking here.
Transport
Boundary has no parking facilities available on-site or in the surrounding area; do not attempt to park your car illegally. We are a green-friendly event!
You can walk to and from Boundary, but please be mindful of local traffic as it can be very busy.
Trains
The closest train station to the event is Falmer. Falmer station closes at 9 pm – no trains will be in operation from the station after this time.
Please leave enough time to make your last train out of Falmer as there will be no additional late-night services.
Big Green Coach
Coaches will drop you inside the festival gates before the action starts and get you home at the end of the night. In fact, you can even sleep all the way back!
All services are carbon neutral, so you’ll be saving the planet.
Pickup Locations: Bexhill, Bognor Regis, Burgess Hill, Chichester, Crawley, East Grinstead, Eastbourne, Hailsham, Hastings, Haywood Heath, London Croydon, Portsmouth, Southampton, Uckfield and Worthing.
For more information or to book your Big Green Coach please click here.
Shuttle Bus
The Boundary event operation will pick up from the Old Steine, Brighton. Check the Brighton & Hove bus timetable. Other bus services that get you close to Stanmer Park, Brighton are 25/25X/28/29/78.
We offer a free shuttle bus service from 9 pm - the end of the event for all ticket holders back to the Old Steine, Brighton.
Taxis
There will be a dedicated taxi pick up/drop off location at the event, details to follow.
Drop Off/Pick Up
There will be a dedicated pick up/drop off location at the event. Details to follow.
Accessibility
At Boundary we provide a range of facilities for those with access requirements like accessible toilets and accessible viewing area as well as free Personal Assistant tickets.
In order to gain access to these services you will need to purchase a ticket on our ticket page. If you think you are eligible for a free Personal Assistant ticket to accompany you, do not buy a ticket for them. You can apply for this on the Access Application Form.
In order to be eligible to use the accessible facilities and obtain a free PA ticket, we ask you to supply one of the following forms of supporting documentation:
- Front page of PIP
- Front page of DLA
- Deaf or Blind Registration
- CredAbility Access Card
Please download the full Access Information here and in large font here. Information is subject to change and a final version will be circulated one week before the event with any updates.
If you have any questions while filling out the form, please contact us: [email protected]
Lost Property
We know it can happen, but we want to make it as easy as possible for you to get your lost property back. Click here to contact us.
Please ensure you provide as much detail as possible in your request. If we manage to locate your item(s) we can arrange for you to either collect it or deliver it to you free of charge for you.
Event Changes
Should there be any changes to the event, such as venue, opening times or headline artists, we will notify the ticket holder in advance. Please also keep up to date with news and changes via our social media channels.
Billing is subject to change. Whilst every effort is made to ensure the full, advertised bill performs, this ticket is for an event and not a specific artist/band. Boundary Brighton Limited reserves the right to change the bill or artist running times without prior notice.
FAQ
What should I do if I haven't received a confirmation email?
If you haven't received a confirmation email after purchasing your ticket, then please contact the ticketing company directly. Alternatively, try accessing your ticket via the Skiddle app. Please check your junk/spam folder beforehand as well, just in case.
Does the name on my ticket matter?
No. We won't check the name on your ticket, so you're free to give it to a friend or family member without any issue.
Do you offer refunds?
All ticket sales are final and non-refundable. This year, Boundary Brighton has partnered up with Tixel who provide a safe and easy place for you to sell your ticket to another fan. If you are no longer able to attend and would like to sell your ticket, please visit Tixel and follow the prompts.
The name on the ticket does not have to match the person using it, however, re-sale of tickets outside of our official re-sale partner Tixel is strictly forbidden and could result in your tickets being cancelled. For more information on re-sale click here.
Tickets bought as a payment plan will not be able to be re-sold until the final instalment has been paid.
Need help reselling your ticket? Contact Tixel support here.
Do you allow later entry?
Sadly, we're unable to allow entry after 4 pm unless agreed upon beforehand or if your ticket says otherwise.
What student ID do you accept?
We can accept a student card or a valid UNiDAYS/StudentBeans account as proof that you're a student.
Full T&C's
- The entry time is 11 am - no entry is permitted after 4 pm
- This is a one-day event and camping is not permitted
- No private sound systems will be permitted on the festival site
- Please respect the parkland and use the bins provided
- No animals will be permitted into the festival site, except guide and hearing dogs
- No video recorders, professional photographic equipment or laser pens will be permitted on the festival site
Notice
We, the organisers, shall not be liable for any losses, costs, damages, or expenses suffered or incurred as a direct or indirect result of event cancellation beyond our control to include without limitation, any act of God, communicable disease or epidemic.